Articles

 About reseller WHM

We provide all resellers with a limited WHM. These limits help us control what actions the...

 About root WHM

We provide a full WHM with root access for all dedicated owners. All WHM users have: the tools...

 Branding

This feature allows reseller and dedicated owners to brand your cPanel. This means you can create...

 Can a Linux dedicated server owner resell hosting?

You are allowed to resell hosting, just like our resellers. Additionally, dedicated servers can...

 Changed Package, but customer's new settings are not showing up

Editing a hosting package may not edit the sites that are already on the package. To get your...

 Edit Reseller DNS Zone Template

As a reseller you are able to update the default DNS zone template that is used when creating a...

 Fantastico De Luxe WHM Admin

This feature will not work on a reseller account. You will need a dedicated server to have this...

 How do I create an account?

Before you can create a new account, you must create a package in WHM. Once the package is...

 How do I log into the Web Host Manager? (WHM)

To log into your WHM, you can go to any of the following links. Just make sure to customize the...

 How to change DNS zones (MX, CNAME, and A records)

Shared: You do not have access to make that change. Please contact NavicoSoft via phone, live...

 How to limit the icons which appear in cPanel, Feature Manager

The feature manager allows you to disable/enable icons inside of each client's cPanel. Once you...

 I cannot change packages anymore, resources over allocated

When a reseller grants too much disk space or bandwidth to all his clients, we say you are "over...

 I entered some information and then WHM says I left it blank

You are likely using the wrong character set on your computer's keyboard.

 Learn WHM

These are great resources we hope will help: Learn WHM WHM User Manual

 Manage DNS Zones

You can find this in WHM under DNS Functions. This area is for advanced users only, so please...

 Modify cPanel/WHM News

This feature in WHM will allow a reseller to send a message which will appear on all clients'...

 Private Name Servers

What are private name servers? Private name servers would be ns1.yourdomain.com and...

 Reseller Startup Guide

The very first step is to change your domains dns to the name servers you received in your...

 Reseller increase client's disk space (aka quota)

To increase your client's disk space, please go to WHM > Account Functions > List Accounts...

 Setup Remote Access Key

A Remote Access Key is used for automatic account creation scripts, external billing software,...

 Skeleton Directory

In WHM, this page tells you the location of the folder where you can place files for your...

 Suspending/Unsuspending Accounts

You can find this in WHM under Account Functions. If your resold client is suspended, you can...

 WHM Contact Email

Just go to WHM, List Accounts. You can update the contact email for each account here. You can...

 WHM Generate a SSL Certificate and Signing Request

This tool will allow you to create a CSR.

 WHM Interactive Knowledgebase

The Interactive Knowledgebase enables you to find solutions to many common problems you may...

 WHM Modify Suspended Account Page

This allows you to control what page is displayed when you suspend your own clients. You must go...

 WHM Shopping Cart Reset

This feature will allow you to reset a client's shopping cart if it is not functioning...

 What is a package?

A package is collection of predefined specifications which define what a user or domain may have...